Ensure better service delivery at all levels: Pawan Kotwal

Convenes day-long public grievance in Srinagar

SRINAGAR, FEBRUARY 20: Principal Secretary, Department of Revenue, Dr Pawan Kotwal today took stock of people’s grievances during a day-long public grievance camp held at Banquet Hall, Srinagar.

During the programme, a large number of deputations and individuals from across Kashmir districts including, Srinagar, Budgam, Anantnag, Baramulla, Ganderbal, Kulgam, Pulwama, Langate, Shopian, Gurez, Bandipora, Kangan, Kupwara, Uri, among other areas met the Administrative Secretary and highlighted their issues.

Speaking to officials during the camp, Kotwal officers of his department to reach out to the people and address their issues on priority.

“People want better services and public servants must understand that if they provide right time relief to the people, it is going to bring remarkable changes on the ground,” he said.

“Officers in their positions of power must understand helping people gives a best satisfaction of their service. That is the service that we are meant to provide to the people of this land,” he added.

Meanwhile the Principal Secretary listened to scores of delegations and individuals patiently; assuring their grievances would be addressed as soon as possible. He said that LG Murmu has been personally monitoring the conduct of the grievance camps and all the officers have been directed address the issue of public at large on priority.

Some of the delegations were provided on-spot relief after Principal Secretary, along with the officials listened to their grievances.

The Administrative Secretary was flanked by senior officials of the Revenue Department and Power Development Department.

Matters related to Power Development Department were also heard by Principal Secretary, Dr Pawan Kotwal, along with SEs, PDD.

A delegation of Magam, Handwara, demanded permission for extraction of stones in Kachcharai land. They said that the forest authorities have stopped their entry—which was affecting their livelihood.

A delegation of Malbagh, Hazratbal demanded road widening of their area—saying that the issue was long-pending.

A delegation of south Kashmir’s district Pulwama demanded shifting of HT Line from Gulzarpora, Awantipora as it was creating inconvenience to the masses.

A delegation of Sholipora area of central Kashmir’s district Budgam demanded appointment of Naib Tehsildar in their area. They said that people were suffering in absence of the office and the officials.

A delegation led by BDC Chairman, Langate demanded Pathwar Khana. They also demanded road widening from Younisu to Kohru under PMGSY. The delegation put forward several other demands besides urging the officials to work on the demarcation of Sopore-Kupwara road.

An elderly woman from Pazawalpora, Gill Kadal, Srinagar, demanded waiver in her electricity bill. She said that she has been living alone without any family support.

A delegation from Bhagat, Kanipora demanded that their areas has been left out of the developmental activities, asking Government must take measures to address their developmental concerns.

A delegation of Karnah, Tangdar led by Ghulam Hassan Mir, said that they were assured job to their educated youth after the latter provided 5 kanal of land to the Jammu and Kashmir Power Development Corporation (JKPDC) in 2017. However nothing till date was done by the authorities. They demanded their grievances may kindly be looked into.

During the camp several service matter cases were also taken up. These deputations sought an early redress from the Government—saying it hampers the public service delivery system.

Various individuals also highlighted their issues including compensation, subsidy under several centrally sponsored schemes under road projects.

The Administrative Secretary assured the deputations and individuals that all their issues would be looked into for timely redress.